FREQUENTLY ASKED QUESTIONS FAQS

JS Global is offering simple and easy ways to help you for opening an account with us.

You have two options:

1. Access the Digital Account Opening Portal located on JS Global’s website.

2. Download the Account Opening Form from the “Investor Information” portal on our website. Print it, fill in the details, and return the completed form to any of the branches of JS Global.

We would be happy to send the printed Account Opening Form to you through courier for your convenience. Please send an email to Customercare@js.com for this purpose.

If you need any further information or clarification, please don’t hesitate to request it by emailing customercare@js.com or by dialing +92 21 111574111. Our customer representatives will provide you with the required information.

The following documents must be submitted along with the Account Opening Form:

  • Copy of valid CNIC/SNIC/NICOP/ARC/POC/Passport of the Applicant/Joint Applicant(s)/nominee(s) and Attorney (if applicable).
  • Attested copy of Power of Attorney (if applicable), duly attested by a Notary Public.
  • Attested copy of Zakat Declaration of the Applicant and the Joint Applicant(s) (if applicable). In case of a Non-Muslim, an affidavit must be submitted.
  • Duly signed list of Transaction Fee, commission to be charged by the Broker and CDC Charges to be levied.
  • Proof of Mailing/Permanent Address of Applicant and the Joint Applicant(s). If the address provided is the same as in CNIC, no additional documents are mandatory. Otherwise, any of the following documents shall be obtained: Utility Bill, Rental Agreement, Insurance Policy, Bank Statement.
  • Copy of Proof/Source of Income/Employment, along with any additional documents required based on the specific case.

Note: Non-residents/foreigners should submit the documents duly attested by either a notary public or the Consul General of Pakistan having jurisdiction over the Applicant(s).

Once the Account Opening Form is received by JS Global, the concerned officer will contact you and process the application.

The Client is required to provide an initial deposit of Rs. 1,000. This deposit can be made through a crossed cheque, relevant banking instrument, or banking channel.

Alternatively, eligible securities worth Rs. 1,000 (after haircut) can be provided as collateral.

Note: The initial deposit amount will be credited to your trading account with the company, while securities will be transferred to your sub-account with CDC after the account is opened.

JS Global offers the convenience of directly depositing cheques/banking instruments issued from your own bank account into JS Global’s bank account through the nationwide network of JS Bank branches. You can also send a crossed cheque/banking instrument issued in favor of JS Global Capital Limited to the following address:

“JS Global Capital Limited
17th Floor, The Centre,
Abdullah Haroon Road, Karachi”

Please note that as per PSX regulations, we cannot accept third-party cheques or cash deposits exceeding Rs. 25,000.

You can initiate a payment request using your trading terminal or send an email or letter to JS Global requesting payment against your account’s credit balance.

Similarly, for share transfers, you can write an email or letter to JS Global, and your shares will be transferred according to the CDC regulatory framework based on your instructions.

Please note that your trading activity is conducted through our highly customized risk management system. An automated trade confirmation will be sent to your registered email address at the end of each trading session. Review your trade confirmation and inform us within 24 hours if there are any discrepancies.

A margin call is generated and sent to clients whenever their margin level drops below the minimum required margin level. The minimum margin level is specified in the Account Opening Form, which is signed by the client.

If the margin requirements are not met, the open positions of the concerned client will be squared off as per the instructions specified in the margin call.

It is highly recommended not to authorize someone else to operate your account on your behalf without understanding the consequences. Keep in mind that such authorization carries the risk of misuse of authority by the authorized person and may lead to fraud, for which the company shall not be responsible.

However, if you wish to authorize someone to operate your account, JS Global requires an undertaking in the prescribed format. You can request the format by sending an email to customercare@js.com or by calling +92 21 111574111.

Yes, you can have direct access to JS Global’s research portal, which is available on the JS Global website. Additionally, research reports are also forwarded to clients’ registered email addresses for their information.

To close your trading account with JS Global, you can make a request via email, write a letter, or visit the specific branch of JS Global where your trading account is located. Your application will be processed in accordance with the relevant regulations and policies of JS Global.